Privacy Policy

Company HELIX REALITY CZ s. r. o., based 8. pěšího pluku 2380, 73801 Frýdek-Místek, IČO: 27813746, registered in the Commercial Register maintained by the Regional Court in Ostrava, C, file no. 30426 and cooperating company HELIX RENTING s. r. o., based 8. pěšího pluku 2380, 73801 Frýdek-Místek, IČO: 04385039, registered in the Commercial Register maintained by the Regional Court in Ostrava, C, Vol. 63444 (also "We"), as a personal data manager, inform you as a client and users of the website about the collection of personal data and privacy policy described below.

In addition, you will learn in particular:

1. We will process your personal data,
2. For what purposes and how we process your personal information
3. Who can your personal data be transferred,
4. How long will we process your personal information and
5. What rights do you have in relation to the protection of your personal data

In case you need any part of the text to explain, advise or discuss the further processing of your personal information, you can contact us at any time at the e-mail address

Scope of processing of personal data

When you contact us through a website or if you become our client or business partner, you may be asked to fill out (communicate) certain information about yourself or your company. These data may in particular include:

a) Your name and surname,
b) Business firm,
c) address or registered office of the company,
d) date of birth, identification number and tax identification number,
e) phone number or,
f) email address

We do not monitor you on our website, so only your personal information, which you explicitly tell us, will get to us.

Purpose of processing

The data you provide us is used to contact you back and provide you with the information you have requested or for the purpose of fulfilling the contract, ie mediating the purchase or sale of the property. All personal data is processed in a legal and transparent manner and only relevant, relevant and necessary data are required in relation to the purpose of the processing.

We can also use your name, surname, and e-mail address to send you a business message, ie, to inform you of the events, publications, or services we provide and which we think you might be interested in. The provision of personal data for the purposes of performance of the contract and the provision of personal data for the purpose of answering your inquiries or information requested by you is our contractual requirement, and failure to provide them may result from not entering into a contract or failure to respond to your questions.

In addition, you may reject your processing of your personal data for the purpose of sending commercial communications at any time and will not affect our other relationships. Just send us an e-mail with the appropriate request to or another address from which you received a commercial message from us.

Who has access to your personal data

We will handle your personal information as an administrator. We may forward your personal information for our purposes to our subcontractors for us to process them for you. Personal data may be transmitted:

1.1.1. external accountant,
1.1.2. cooperating real estate brokers,
1.1.3. external advocates,
1.1.4. to processors who provide Server, Web, Cloud, or IT Service Providers or who are their business partners

Your personal data will not be provided to third parties from outside the EU and the EEA.

Time of processing of personal data

We will process your personal data for a period of two years after we provide our services or perform a mutual agreement or for the time necessary to perform archiving duties under applicable laws, such as the Accounting Act, the Archives and Records Act or the Law on value added tax, but no later than 10 years after termination of service or contractual performance.

Your rights arising from the processing of personal data

We have the following rights in relation to our processing of your personal data:

a) the right of access to personal data,
b) the right to repair,
c) the right to be erased (the "right to be forgotten"),
d) the right to limit the processing of data,
e) right to object to processing and
f) the right to lodge a complaint for the processing of personal data

Your rights are explained below to help you get a clearer idea of their content. You can claim all your rights by contacting us at You can file a complaint with the Supervisory Authority, which is the Office for Personal Data Protection (

The right to access that you may ask for our confirmation at any time whether or not personal data concerning you are processed and, if so, for what purposes, to what extent, to whom they are made available, how long we process them, whether you have the right to repair, erase, limit the processing, or object, from where we obtained the personal data and whether your personal data is processed for automatic decision-making, including profiling if necessary. You also have the right to obtain a copy of your personal information, with the first provision being free of charge, and the Provider may then request reasonable reimbursement of administrative costs.

The right to repair means that you may ask us at any time to correct or supplement your personal data if it is inaccurate or incomplete.

The right to delete means that we have to erase your personal data if (i) it is no longer necessary for the purposes for which it was collected or otherwise processed, (ii) the processing is unlawful, (iii) you object to the processing, and there are no overriding legitimate reasons for processing, or (iv) it imposes a legal obligation on us.

The right to limit the processing implies that until we resolve any disputed questions regarding the processing of your personal data, we must restrict the processing of your personal data so that we can only have it stored and possibly use it for the purpose of determining, enforcing or defending legal claims.

The right to object means that you can object to the processing of your personal data that we process for direct marketing purposes or because of legitimate interest. If you oppose processing for direct marketing purposes, your personal data will no longer be processed for this purpose.

This Privacy Policy is effective from May 25, 2018.